Moshtix releases scalping survey results

23 July 2010

A survey by ticket vendors Moshtix has revealed just under 50% of people want ticket on-selling to be “closely monitored but not necessarily regulated.”

The survey was launched on June 30 to gather information for the current review by Commonwealth Consumer Affairs Advisory Council (CCAAC) and received 750 responses from music fans.

Surprisingly given the outrage scalping usually invokes online, only one third of respondents want ticket on-selling regulated with on-sellers penalised.

And while most respondents said scalping had a detrimental effect on music, they were divided about who should take responsibility for it. Two in five respondents (42%) thought ticketing providers should be responsible, while one in five said websites on which ticket on-sellers sell their tickets should be.

“Ticket on-selling clearly upsets ticket buyers with a majority of respondents claiming they’d like to see the industry either closely monitored or regulated on the issue,” said Moshtix’s General Manager Adam McArthur.

“An overwhelming majority of respondents think that industry players should be taking more responsibility of the issue. The majority of comments received from the survey were in favour of a system that allows genuine fans unable to attend an event to pass the ticket onto their friends first before selling the ticket back to the ticketing provider or promoter for resale. They also called for a system that prevents scalpers buying in bulk with the clear intention of re-selling on auction websites.”